Cookie policy

24 May 2018

The Climbing Store uses cookies and other technologies such as JavaScript and web beacons on its webstore and related sites (hereinafter referred to as the ‘ online store ‘). Because we want to ensure your privacy and to improve the user-friendliness of your visit(s) to our webshop, we believe it is important that you know how and why we use cookies. Below we try to provide you as much information as possible about the use of these techniques, including cookies by The Climbing Store.

 

Who is responsible for processing your data?

The Climbing Company, located at Wipmolen 2, 3642AC  Mijdrecht, is responsible for the processing of information as described in this cookie policy.

The following websites and applications belong to The Climbing Company:

  • theclimbingcompany.nl;
  • theclimbing.store.

 

What are cookies?

Cookies are small, simple text files which are saved on your computer or mobile device when you use our online store(s).

 

What are the other techniques?

JavaScript and web beacons are standard internet techniques which ensure, along with cookies, that a system can collect information (Java Scripts), store this in small, simple text files (cookies) and send them (web beacons).

Cookies and other technologies are used in almost all existing online stores.

By using cookies and other techniques we ensure, for example, that:

  • Surfing in the webshop of theclimbing.store will be more fun and easier for you;
  • At your visit to our online store you don’t need to enter the same information over and over again;
  • We can offer you special functionalities such as the wish-list or your shopping cart;
  • We can measure how our website is used and where we can improve this;
  • We can show you ads and recommendations based on your interests;
  • We can recognize what device you use when you visit us;
  • We can (let) register the number of times an ad is displayed to you, so that the ads are better suited to your needs and interests and to prevent you from seeing the same ad every time.

 

Third-party cookies

In our online store there are also third-party cookies used. For these cookies the privacy and cookie policy of the other company applies.

 

What cookies do we use? In short:

Functional cookies or necessary cookies

Functional cookies ensure that our online store is functioning properly. Consider, for example, features such as the shopping cart and checkout.

 

Analytical cookies

With analytical cookies we collect statistics of the use of our online store through third party statistics. By measuring the online store usage, we can keep on improving our online store(s) for the benefit of our users.

 

Social media third-party cookies

Social media cookies are cookies that ensures that we can use the functionalities of the social media websites. For instance a YouTube video on a productpage, the selection of a collection point in Google Maps or a ‘like’ button for Facebook.

 

Advertising cookies

We place advertising cookies on our online store. In addition third parties are able to place advertising cookies on our online store. We also place advertising cookies on third party websites. This enables us to combine the statistics form these advertising cookies with each other. We do this so that we you can give you relevant offers, according to your online surf, search and buying habits. With these advertising cookies we also keep track on which ads you’ve seen.

 

Online store recommendations, preferences and interest cookies

In addition, we combine your online surfing, searching, and buying behavior to show relevant offers and recommendations, adjusted to your preferences in our online store.

 

Functional or necessary cookies

Functional or necessary cookies help our online store to function properly. These include:

  • The products that you add to your wishlist will be remembered and stored;
  • Sending a message in case the order is unfinished, so you do not lose your products in the shopping cart;
  • Your browser settings are stored, so you can view our online store optimally on your screen;
  • The ability to save your login information so you do not have to re-enter it each time;
  • The possibility to reply to messages in our online store;
  • An even load on the website, which makes it functional and accessible;
  • Detecting possible abuse or possible problems on our online store, for example, by repetitive failed login attempts to register.

 

Analytical cookies

With (third party) analytical cookies we analyse the use of our online store. These statistics give us knowledge in how often we are visited, and where we can improve our online store. In this way we make sure that the experience in our online store is optimized constantly. The following data are stored:

  • The IP address, which is made anonymously;
  • Technical characteristics such as the browser you are using (such as Chrome, Internet Explorer or Firefox) and the resolution of your computer screen and what device you use;
  • Through which website you entered our online store;
  • When and how long you visit the online store or use it;
  • Which functionalities you use in the online store. For example, the creation of a wishlist, placing an order or viewing previous purchases;
  • Which pages you visit in our online store.

 

For example, we use these cookies for:

  • Keeping up with the number of visitors in our online store;
  • Measuring the length of time per visit;
  • Determining the order in which a visitor visits the various pages of our online store.

 

Social media third-party cookies

How do social media third-party cookies work?

Social media cookies are placed by the social media websites themselves. When you click on a social media button in our online store, a social media cookie is placed. The social media party may recognize your IP address when you want to share a page of our online store. For the cookies that the social media parties place and the data that they collect, we refer to the statements made by these parties on their own websites on this subject. We recommend you to review these privacy and cookie statements on a regular basis:

 

Advertising cookies

In our online store you see promotions and advertisements of us and of third parties. You can also find our ads on third party websites. To keep these promotions and ads relevant, we use cookies. These cookies make it possible that:

  • We can track which ads you’ve already seen;
  • We can track how many times you have seen an ad;
  • We can prevent you getting the same ad;
  • We can track whether you click on the ads;
  • We can track whether you place orders after you have seen or clicked an ad;
  • We can combine your online surfing, searching, and buying behavior regardless of which device you are using;
  • By combining these characteristics we can determine in which ads you are interested so we can adjust the ads in our online store(s) and on third-party websites to your interests.

Ad networks and media agencies act as intermediary for merchants and advertisers. The advertising cookies of these parties make it possible that:

  • We can show third-party ads to you;
  • Our advertising partners can combine your preferences in our online store with the information they gather at your visit to other websites.

For the cookies of these parties for advertising purposes, we refer you to the statements on the websites of these parties. Because the statements can change regularly, we recommend you to review this privacy and cookie statements frequently. The following parties post cookies on our online store:

 

Online store recommendations, preferences and interests cookies

We sell so many items in our store that we want to make the shopping easier for you. For example by pointing out articles that are interesting for you. This is based for instance on your previous visits to our online store, regardless of which device you used. We use cookies and your IP-address, but also your order history with us and your interests you informed us about. The recommendations and interests cookies make it possible that we can verify if you have seen certain products or offers, clicked on them, and if you bought a specific product. We combine this information to get an image of your interests and preferences, so that the webshop can be customized to your benefit.

The interests cookies make it possible that:

  • We can combine your online surfing, searching, and buying behavior in our online store regardless of which device you use for visiting our online store;
  • We combine your surfing habits, your preferences and interests, so we can show you personal offers and recommendations in our online store;
  • We can show specific offers based on your surfing habits and recommendations on third party websites.

 

Browser settings

If you don’t want websites to store cookies on your computer, than please adjust your browser settings. You will receive a warning before cookies are being posted. You can also customize your settings, so that your browser refuses cookies or only the third party cookies. You can delete cookies that have already been placed. Note that you have to adjust the settings for each browser, device and computer that you use. We want to point out that if you reject cookies, we unfortunately cannot guarantee that our online store is working properly. It is possible that some features of our online store don’t work or that you can no longer see certain pages at all. In addition, when you reject cookies it means that you don’t see personal ads. The ads are not longer adjusted to your interests and are more often repeated. How you can customize your settings varies between browsers. Click on one of the weblinks below to go directly to the manual of your browser or consult the help function of your browser if necessary.

Would you like to reject cookies from specific parties, you can do so through the website: www.youronlinechoices.com.

 

Delete cookies

Delete cookies in Microsoft Edge:

Click on the Menu icon (icon with 3 lines) right at the top. Click on the Bell icon, this is the ‘ history ‘ tab. Click on ‘ All history ‘ clear. Now you can specify what you want to delete. Select at least ‘ Cookies and saved customers data ‘ and then click ‘ clear ‘. At the bottom, you can indicate whether you want to delete them when you quit Microsoft Edge.

 

Delete cookies in Chrome:

Click on the icon with 3 lines right at the top. Click on ‘ settings ‘ > ‘ History ‘ clear browsing data ‘ > ‘. Take care that ‘ Cookies and other site and plug-in data delete ‘ checked. You can also specify how old the Cookies. Choose ‘ all ‘.

 

Delete cookies in Firefox:

Click on the icon with 3 lines right at the top. Go to ‘ options ‘ > “Privacy”. Click on ‘ your ‘ clear recent history. Under ‘ Details ‘, you can indicate what exactly you want to delete. Select at least ‘ Cookies ‘. You can also specify how old the Cookies. Choose here on ‘ everything ‘.

 

Delete cookies in Safari:

Click the top left of the menu bar, click on ‘ Safari ‘ > preferences. Choose the “Privacy” tab at the top of the window. Then click ‘ remove all Website data ‘.

 

Delete cookies in Internet Explorer:

Click on the icon of the gearwheel right at the top. Go to the menu “security” > ‘ delete browsing history ‘. Now you can specify what exactly you want to delete. Select at least ‘ Cookies and website data ‘. At the bottom of the window click on “delete.”

 

The privacy policy of The Climbing Store

By using some cookies also personal data are being processed, as you may have read above. In our privacy policy you can find more information about how The Climbing Store processes your data.

 

Closing remarks

We will customize our statements when our online store or the rules concerning cookies change. You can consult the current version of this cookie policy at the bottom of every page by clicking on the link to the cookie policy.